Last updated: September 5, 2026
Night Owl Collective (“NOC,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, why we collect it, and what we do with it.
Night Owl Collective operates from Texas, United States, and our website may be accessed by visitors around the world.
For privacy questions or requests, contact us at [email protected] .
We may collect information you voluntarily provide to us, including:
Our website may also process limited technical information such as your IP address, browser or device information, server logs, and security information needed to operate and protect the website.
Our website uses Elementor contact forms.
When you submit a form, we use the information you provide to respond to your inquiry, provide assistance, maintain necessary correspondence, and protect the website from spam or abuse.
Form submissions may be stored within our WordPress or Elementor administration system.
Submitting a contact form does not automatically subscribe you to marketing emails.
Our online store uses WooCommerce.
When you place an order, we may collect information needed to complete the transaction, including your name, email address, billing and shipping information, order details, and other information necessary to process and fulfill your purchase.
We use this information to:
Payments are processed through third-party payment providers offered at checkout.
Your full payment-card information is generally provided directly to the applicable payment processor rather than stored by Night Owl Collective.
Payment processors handle information according to their own privacy policies and legal obligations.
We may provide necessary information to companies that help us operate the website and store, such as:
We provide these parties only with information reasonably necessary for the services they perform.
We may also disclose information when required by law or when reasonably necessary to prevent fraud, protect our rights, or protect the security of our users or website.
Our website may use cookies and similar technologies that are necessary for the website or store to function.
WooCommerce may use essential cookies to maintain shopping carts, checkout sessions, customer accounts, and other store functionality.
Night Owl Collective does not currently intentionally use advertising or behavioral-tracking cookies.
If we later add non-essential analytics, advertising, or tracking technologies, we will update our practices and obtain consent where required by applicable law.
You may block cookies using your browser settings, although blocking essential cookies may prevent portions of the website or store from functioning correctly.
Our website may link to or display content from third-party platforms such as Spotify, SoundCloud, Bandcamp, YouTube, Instagram, Audius, Discord, and other services.
When you visit or interact with a third-party service, that company may collect information under its own privacy policy.
Night Owl Collective does not control the privacy practices of third-party websites or platforms.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, tax, accounting, fraud-prevention, dispute-resolution, or legal purposes.
For example, order records may be retained for several years where necessary for business or legal recordkeeping. Routine contact inquiries may be deleted when they are no longer needed.
Night Owl Collective is operated from the United States.
If you visit or purchase from us from another country, your information may be processed or stored in the United States or in other countries where our service providers operate.
Privacy laws in those countries may differ from those where you live.
Where applicable law requires additional protections for international transfers, we or our service providers will use legally recognized safeguards.
Depending on where you live, you may have rights concerning your personal information, including the right to:
These rights vary by jurisdiction and may be subject to legal exceptions.
To make a privacy request, email [email protected] .
We may need to verify your identity before fulfilling certain requests.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information that we should not possess, contact us so that we can review and, where appropriate, delete it.
We use reasonable measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.
No internet-based service or electronic storage system can be guaranteed to be completely secure.
We may update this Privacy Policy when our website, store, services, or legal obligations change.
The date at the top of this page will show when the policy was most recently updated.
Questions or privacy requests may be sent to:
Night Owl Collective
Texas, United States
[email protected]